General Questions

What services do you offer?

We provide comprehensive psychological assessments and counselling services for children, teens, and adults. Our specialties include assessments for ADHD, Autism Spectrum Disorder (ASD), learning disabilities, mental health concerns, PDD funding eligibility, and giftedness. We also offer parent coaching and support services to help families navigate challenges.​​ Click here to learn more.

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How do I book an appointment?

You can easily book an appointment through our online booking system, Jane, or by contacting us directly. Simply select your service, choose your preferred time, and we’ll confirm your appointment.​​​

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Where Are You Located?

Conveniently situated just off 32 Ave NE and Deerfoot Trail, we are only a 20-minute drive from the Foothills Hospital, Chinook Centre, and Airdrie. We know how important convenience is in your busy life, so we're also just 5 minutes away from Sunridge Mall and the Peter Lougheed Centre. Whether you’re running errands or enjoying some downtime, it’s easy to fit therapy appointments into your day.​ Click here to view our location and get directions!

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Do you offer in-person and virtual sessions?

Yes! We offer both in-person sessions at our office and virtual sessions to accommodate your schedule and preferences.

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What are your fees for services?

Our services are billed at $220 per hour. The total cost for assessments depends on the complexity of the case, typically ranging from 12 to 14 hours. Counselling sessions are billed hourly. After each session, you will receive an invoice which can be submitted to your insurance provider for reimbursement.

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Do you accept insurance?

We do not bill insurance directly, but you can submit the invoice you receive after each session to your insurance provider for reimbursement. Most insurance plans will cover part or all of our services.

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Getting Started Questions

How do I know if an assessment or counselling is right for me?

If you or your child are struggling with learning, emotional, or behavioural challenges, an assessment or counselling can help provide clarity and guidance. During an initial consultation, we’ll help you determine which service is the best fit for your needs.

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How do I choose the right psychologist from your team?

Selecting the right psychologist from our team depends on your individual needs and preferences. Each of our psychologists specializes in different areas, such as anxiety, ADHD, autism, and family support, so it’s important to choose someone who aligns with your goals. Equally important is finding someone you feel comfortable with, as a strong connection helps foster progress. Meet Our Team to learn more about our psychologists and find the best fit for you.

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What is the wait time for an assessment or counselling appointment?

We typically schedule clients for their first appointment within two weeks, depending on their availability. For assessments, the entire process is usually completed within 4 to 6 weeks after the initial intake session, which includes testing, report preparation, and feedback.

 

What should I bring to my first appointment?

For assessments, bring any relevant reports from schools, medical providers, or previous evaluations. For counseling sessions, no specific items are needed, but feel free to bring any questions or concerns you’d like to discuss.

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Assessment-Specific Questions

What is a psychological assessment?

A psychological assessment is a comprehensive evaluation that looks at cognitive, emotional, and behavioral functioning. It involves standardized tests, interviews, and observations to help diagnose learning disabilities, ADHD, Autism, and other mental health concerns.

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How long does an assessment take?

Most assessments take 12 to 14 hours in total, which includes initial consultations, testing sessions, and time for report writing. Depending on the type of assessment, testing is typically completed over one or more sessions.

 

When will I receive the results of my assessment?

You will typically receive a detailed report within 2 to 4 weeks after the final assessment session. This report will include test scores, explanations of the results, and personalized recommendations for next steps.

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Do you provide recommendations after the assessment?

Yes, all of our assessments include specific, actionable recommendations. These may involve educational accommodations, therapy suggestions, behavior management strategies, or referrals to other professionals.

 

Can you explain the different types of assessments you offer?

• Psycho-Educational Assessments evaluate learning disabilities and cognitive abilities.

• ADHD Assessments look at attention, focus, and executive functioning.

• ASD Assessments evaluate social communication and behavior patterns.

• Mental Health Assessments focus on diagnosing anxiety, depression, and other emotional challenges.

• PDD Funding Assessments help determine eligibility for developmental support services.

• Giftedness Assessments measure cognitive potential and academic strengths.

 

How do I prepare for an assessment?

You’ll receive instructions prior to the assessment, but it’s generally helpful to bring any relevant medical, school, or psychological reports. Ensure your child gets a good night’s sleep before the assessment and arrives ready to focus.

 

Can my child’s school receive a copy of the assessment report?

Yes, with your written consent, we can send a copy of the assessment report to your child’s school or other relevant professionals to help implement recommendations.

 

Counselling-Specific Questions

What can I expect in a counselling session?

Our counselling sessions are client-centered, tailored to meet your specific needs. Whether you’re dealing with anxiety, depression, ADHD, or family stress, our therapists provide a supportive environment to help you work through your challenges and develop coping strategies.

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How often will I need to attend counselling sessions?

The frequency of sessions depends on your needs. Most clients benefit from weekly or bi-weekly sessions, though we’ll work with you to determine the best schedule for your situation.

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How quickly can I expect results from therapy?

The timeline for seeing results from therapy varies depending on individual circumstances, the nature of the challenges you're addressing, and the goals you're working toward. Some clients begin to notice improvements after just a few sessions, especially with practical strategies, while deeper, long-term progress may take several months. Therapy is a collaborative process, and consistency is key—regular sessions and applying what you learn between appointments will help you achieve the best outcomes.

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Parenting Support-Specific Questions

What is parent coaching?

Parent coaching is a service that helps parents develop practical strategies to manage their child’s behavior, improve communication, and create a positive home environment. Whether you’re dealing with sibling rivalry, bedtime struggles, or school stress, we provide personalized guidance to meet your family’s needs.

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How long does parent coaching take?

The number of sessions varies depending on your specific needs. Many parents find that 4 to 6 sessions provide them with the tools they need, though ongoing support is available as needed.

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Can I attend sessions virtually?

Yes, our parent coaching sessions can be held virtually or in-person, depending on your preference.

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Do you offer support for specific age groups?

Yes, we provide parenting strategies that are tailored to different stages of child development, from toddlerhood through adolescence. Whether you need help with tantrums, school stress, or teen independence, we’ll work with you to develop effective approaches.

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